The success of Rassaz Group depends on our ability to sustain Quality in everything we do. We define Quality as meeting agreed customer requirements at acceptable costs.
The Rassaz Group is solidly committed to:

• Consistently identifying the needs of our customers and providing them with high-quality recruitment services which meet or exceed those requirements
• Delivering in the time agreed at a competitive and reasonable price, offering value for money
• Operating with transparency and integrity
• Ensuring our services are fit for purpose and comply with the REC Code of Practice and all statutory and regulatory requirements
• Operating the business to the systems required by ISO 9001:2015
• Identifying potential for errors in our business processes and taking the necessary action to eliminate them
• Enhancing the skills of management and staff through review and training so that they perform their work more effectively and to high professional standards
• Promoting the culture of continuous improvement and the philosophy of getting it right first time

Everyone is responsible for quality in the company and for maintaining high standards.

By constantly striving for Quality in a planned and measured way and by harnessing the creativity and resourcefulness of our staff, the Rassaz Group will achieve its financial objectives and satisfy those of its clients.